FAQ

Order Status Updates

 1. When you place an order you'll be emailed a receipt from our domain

  • Be sure to check your Bulk Mail folder.

2. If you ordered a diploma proof or transcript template you'll receive it in your email within 2-4 business days.

  • Orders are processed first in / first out -- to be fair to all our clients.
  • Make sure to review closely and email the designer back with approval or changes.

3. On the day your project is shipped, we'll email you with the UPS tracking number.
  • If you ordered a Final Email Scan it will be sent via a separate email.


Since design and printing normally only takes a day or two and changes hourly,
we do not provide additional interim schedule details.


We appreciate your patience.