Guarantee

What's the guarantee that I will receive my purchase? 
You can rest assured that you are fully protected against not receiving your product.  Under Section 75 of the 1974 Consumer Credit Act card issuers and retailers take joint responsibility for faulty purchases. If you pay for something with a credit card which you do not receive, you can claim a refund from the card provider.  Our solution is to ship your product via UPS with your signature required.  That way, you have confidence that you will receive your product and we have proof that you received your product.

No Substitution of Schools or Designs without Notice! 
Other companies may verbally promise the school or design you want but will substitute another school name, another design or another degree and major entirely without notifying you.  Review statements in their "Terms and Conditions" that allow them to do that. 

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